TileDesk

No-code platform automating customer support with customizable AI agents and omnichannel messaging.

Overview

Tiledesk: AI-Powered Customer Support Platform
• No-code platform automating customer support and workflows.
• Offers an intuitive Design Studio for complex conversation flows.
• Integrates with ChatGPT for human-like customer service.
• Supports omnichannel messaging across platforms.
• AI-powered chatbots handle repetitive tasks.
• Provides analytics for performance monitoring and workflow optimization.
• Ensures data privacy and security, suitable for e-commerce, healthcare, and education industries.
• Allows businesses to focus on strategic activities, increasing efficiency and growth.

Features

  • No-code AI agent creation
  • Drag-and-drop Design Studio
  • ChatGPT integration for human-like interactions
  • Omnichannel messaging support
  • AI-powered chatbots for task automation
  • Customizable conversation flows
  • Analytics dashboard for performance monitoring
  • Knowledge base integration
  • Multichannel support including WhatsApp and Facebook Messenger
  • Data privacy and security features

Video

FAQ

  1. What is Tiledesk?

    Tiledesk is a no-code platform that automates customer support and internal workflows using customizable AI agents.

  2. How does Tiledesk ensure data privacy?

    Tiledesk processes data in compliance with industry standards, ensuring that customer information is handled securely.

  3. Can Tiledesk integrate with existing systems?

    Yes, Tiledesk offers integrations with various platforms, including websites, WhatsApp, and Facebook Messenger, to provide seamless communication channels.

  4. Is coding experience required to use Tiledesk?

    No, Tiledesk features a user-friendly drag-and-drop Design Studio that allows users to create AI agents and conversation flows without any coding knowledge.

  5. What industries can benefit from Tiledesk?

    Tiledesk is versatile and can be applied across various industries, including e-commerce, healthcare, education, and more, to enhance customer engagement and streamline operations.